Support and Consultation

All buildings are unique and ICT is not a shelf product! That’s why we offer start-up meetings, teaching, counseling and development. CXweb is your partner, not just a supplier.

Training & certification of employees

  • Startup workshops
  • One to one teaching and group sessions
  • Learning videos and tutorials

Advice before start

  • Digital solutions and security
  • Development of processes
  • Integrations between systems

Supported Project Creation

  • Supported project setup
  • Facilitating commissioning processes
  • Programming extra functionalities

Ongoing support

  • Technical Support (Free)
  • Professional and user-friendly support
  • Hours Mon-Fri 8-17

Free Technical Support

Should you expect to encounter technical challenges when using one of CXweb’s products, you will receive free technical support (telephone and mail). Technical issues include all issues that cannot be solved from the user interface:

  • Login problems
  • Fix of code errors
  • Export of project data
  • Deletion of private data

You can contact CXweb’s support team during weekdays and the phones are open from 9-17.